Patient Care Coordinator
Kaylee is a Patient Care Coordinator at Shift Therapy & Wellness. She was born and raised in Rome, GA, and is a graduate of Armuchee High School. She brings years of hands-on, practical experience in customer service and business development to her role, along with a growing knowledge of the backend side of running a medical office.
Kaylee's core values, service, growth, and balance, show up in how she approaches every patient interaction. She loves helping patients navigate insurance and avoid surprise medical bills, and is proud that Shift is committed to transparency about the cost of care.
What Kaylee loves most about working at Shift is the energy: an atmosphere of encouragement and self-improvement that makes the job feel less like work.
Outside of work, Kaylee likes to cook and learn new recipes, and enjoys teaching her kids new things and giving them new experiences.
- Armuchee High School graduate
- Years of customer service & business development experience
- Focused on insurance transparency and a smooth patient experience
What drives the care they give.
“Kaylee, Lindsey, Deron, and Clint: Thank you all for being so welcoming each time we walk through the door.”Sharon Norman · Patient Testimonial