Shift Therapy & Wellness



Patient Care Coordinator

I was born and raised in Rome, GA. Went to Armuchee High School. I have years of hands-on and practical experience in customer service and business development that help me with my job here as a patient care coordinator

Core Values: Service, Growth, Balance

What is Kaylee Reading, Watching, or listening to?

Snatch (Movie)
Peaky Blinders (TV Show)
Failure to Stop (Podcast)

I am a Patient Care Coordinator here at Shift Therapy and Wellness. I love every aspect of enhancing the patient experience. I am also really enjoying learning more about the backend aspects of a medical office.

Patients have to navigate insurance and surprise medical bills. I love that Shift is committed to transparency regarding the cost of care and making sure there are no surprises later. What I love about working here is the energy here is unmatched. I love the atmosphere of encouragement and self-improvement.

When I’m not working, I like to cook and learn new recipes. I love teaching my kids new things and taking them to have new experiences. There’s nothing like seeing the world through their eyes!

Patient Testimonials

Kaylee, Lindsey, Deron, and Clint: Thank you all for being so welcoming each time we walk through the door. – Sharon Norman